Talking Contracts

“Our mission is to become catalysts of change by raising awareness of mis-selling practices within the telecoms & IT industry”.

Chris Lee, Managing Director





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Do you read the small print?

Many businesses assume the finer details in all telecoms and IT contracts are more or less the same every time – length of contract, number of lines, the level of service you’ll receive etc. Unfortunately, we’ve seen many businesses caught out by common catches within these agreements, finding themselves in difficult (and expensive) situations.

The Telecommunication and IT sector generally has a bad reputation when it comes to such mis-selling, so at CCS we’re making it our aim to give our industry a much needed boost in terms of image and reputation by pioneering ‘ethical selling’.

We asked businesses across the North East what are the key issues they’ve encountered when trying to end, cancel or leave a telecom contract so that we can highlight any potential issues to other businesses – a problem shared is a problem halved!

The results of this research will be collated and shared in a white paper we’re soon to launch. If you would like to receive a copy of this report as it’s published, or would like to contribute your experiences, simply complete the form below above.

We want to hear from you

If you’ve been mis-sold a telecoms or IT contract, we want to hear from you. You don’t need to mention the company involved and we won’t share your details, rather we simply want to collate as many case studies s possible to raise awareness so no other business can fall foul of the small print.

Simply email hello@ccs.co.uk



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