We will have a full write up soon.

Check back next wednesday for more info.

The Samsung Galaxy Note 2 will be intoduced to the industry on August 29th a Samsung representative has revealed to Reuters.

We were massive fans of the Samsung Note and can’t wait to see what the next model has instore.

North East businesses with outstanding company cultures were celebrated at a packed awards ceremony on Monday.

Service Network’s Culture for Success Awards received a record number of applications from companies eager to demonstrate the vital role employees play in their success.

Entrants came from an array of sectors, but it was Barclays Contact Centre in Sunderland that scooped the top prize.

The judges saw the contact centre as an outstanding example of an international brand that has allowed employees to personalise its procedures and service offering for the benefit of its staff and customers.
Judges commented that Barclays was unlike a stereotypical call centre, as staff turnover is low, currently operating at a 98% retention rate.

The organisation is a large employer within the region and plays a part in the local community, raising £118,000 for local charities and groups this year, and has also helped to educate local school, youth groups and prisoners about financial management.

Christine Allenson, site president and head of customer service at Barclays Contact Centre, Sunderland said: “Winning this award is true recognition for the fantastic job that our people do day in day out in delivering the best possible service for our customers.

“Having this recognition from an external perspective fills the whole team here in Sunderland with immense pride and will motivate every single colleague to continue to create that culture that makes us successful.”

Elsewhere, among the category winners recognised on the night, Calvert Trust Kielder won the small category as judges noted staff felt empowered to introduce new ideas, and each had extensive knowledge of the aims and objectives of the organisation.

Full service market research agency, Dipsticks Research, was awarded the medium category prize, as the judges were impressed by the company’s growth in an industry that is shrinking.

The winner in the large category was customer contact centre, e-commerce fulfilment and online retail organisation, Spark Response. Spark were selected for their proactive management style and encouragement and rewarding of staff.

Highly commended entrants were Exclusive, BL Hairdressing and TH_NK.

Entrants were judged against four key criteria: staff development, customer service, business growth and contribution to the region.

Service Network introduced a Special Award this year, to recognise an organisation that has excelled in a particular area within their application.

BALTIC Centre for Contemporary Art was selected in this category for their contribution to the region over the past 12 months, including the hosting of the Turner Prize.

Neil Warwick, Chair of Service Network said: “The Culture for Success Awards are about the people who make companies work.

“The Awards recognise the impact that motivated engaged employees have on customer service and ultimately profitability.

“The companies shortlisted have demonstrated the key ingredients required for a successful culture and we should be extremely proud to have them on our doorstep.”

Sponsors for this year’s Awards were CCS Mobile, Cintra HR & Payroll, Spacecraft Events, NCFE and Gateshead College.

Source bdaily.co.uk

CCS Were delighted to be part of the Culture for Success Awards again this year. Sponsoring and awarding the overall winner Barclay’s contact centre.

We had a fantastic evening which consisted of a little networking and… well…. a little humiliation for some….

The caricaturist was amazing! Check out our Sales Director Mark Lavender and Sales Manager Wayne Russell haha!

Explore your world with fast, fluid Windows 8 apps.

Check it out here……

Discover new music, movies, and games in the Windows Store!
Contact us for more details on 0191 5340140 or tweet us @CCSMobile to place your order today!

The Lumia 610 is still a Nokia, though, which means its build quality is anything but budget. The phone feels beautifully made, with no flex in the body and a textured rubber back which makes it a delight to hold. It’s definitely got the edge in looks over the Lumia 710, and is on the verge of being the best-looking Lumia in the entire range.

The Lumia 610′s back, home and search buttons are touch-sensitive, which we preferred to the Lumia 710′s physical buttons. The handset’s camera is the same five-megapixel model as on the Lumia 710, and takes fairly average photos; there’s not a great deal of detail, and noise speckles are present even in bright daylight shots.

What do we think?

This little Blackberry is most definitely pocket friendly in terms of both physical size and cost. Although BlackBerry has been pumping out impressive touchscreen handsets such as the 9780 and the 9900, they are keen to make sure it doesn’t alienate those who would be drawn in by it’s cheaper – yet cheerful – Curve range.

The 9320 is sleek, with both Black and brushed metal tones and has a curved back, which really fits in the hand well – as if it has been moulded with that in mind.

A little thicker than the Curve 9360 and 4g heavier this handset is clearly aimed at the younger generation, but we still love it!

Post by Nicole Lee